Privacy Policy

Information We Collect

When you interact with BNFast's platform, we collect various types of information to provide you with our machine learning services. This includes personal information you directly provide, such as your name, email address, company details, and professional contact information during account registration or service inquiries.

We also automatically collect technical information about your usage patterns, including IP addresses, browser types, device characteristics, operating system details, and interaction data with our platform. This technical data helps us improve our services and ensure optimal performance for our banking and financial institution clients.

How We Use Your Information

Your information serves multiple purposes within our explainable AI platform. Primarily, we use personal data to deliver our machine learning services, manage your account access, and provide technical support for banking applications. We analyze usage patterns to enhance our algorithms and improve the explainability features that make our platform valuable to financial institutions.

We also use collected information for legitimate business purposes including service optimization, security monitoring, compliance with financial regulations, and communication about platform updates or new features. In some cases, we may use anonymized data for research and development purposes to advance machine learning capabilities in the financial sector.

Data Storage and Security

BNFast implements enterprise-grade security measures specifically designed for financial data protection. We store your information on secure servers with multiple layers of encryption, both in transit and at rest. Our security infrastructure includes regular security audits, penetration testing, and compliance with international banking security standards.

Access to your data is strictly controlled through role-based permissions, ensuring only authorized personnel can access information necessary for their specific responsibilities. We maintain detailed logs of all data access and regularly review these logs for any unauthorized activity. Our servers are hosted in secure data centers with physical security measures and redundant backup systems.

We retain your personal information only as long as necessary to provide our services or as required by applicable financial regulations. When data is no longer needed, we securely delete it using industry-standard data destruction methods that prevent any possibility of data recovery.

Your Privacy Rights

You have comprehensive rights regarding your personal information stored in our systems. These rights include the ability to access, correct, update, or delete your personal data at any time. You can request a complete copy of all information we have about you, and we'll provide it in a commonly used, machine-readable format within 30 days of your request.

If you believe any information we have is inaccurate, you can request corrections, and we'll update our records promptly. You also have the right to restrict processing of your data for specific purposes or to object to certain types of data processing. For clients in regions with specific privacy regulations, additional rights may apply, and we fully comply with all applicable privacy laws.

Data Sharing and Third Parties

BNFast maintains strict policies regarding data sharing. We only share your information with carefully vetted third-party service providers who assist us in delivering our machine learning platform services. These providers include cloud infrastructure companies, security service providers, and technical support vendors, all of whom are bound by comprehensive data protection agreements.

We may also share information when legally required by government authorities, court orders, or regulatory bodies, particularly those overseeing financial services. In such cases, we share only the minimum information necessary to comply with legal requirements and notify affected users when legally permissible.

We never sell, rent, or trade your personal information for marketing purposes or commercial gain unrelated to our core machine learning services. Any data sharing arrangements are transparently documented and subject to your consent where required by applicable privacy laws.

International Data Transfers

As a platform serving financial institutions globally, BNFast may transfer your data across international borders to provide seamless service delivery. When we transfer data internationally, we ensure appropriate safeguards are in place, including standard contractual clauses, adequacy decisions, or other legally recognized transfer mechanisms.

Our primary data processing occurs within secure facilities that meet international standards for financial data protection. For clients in specific regions, we can provide additional information about data transfer locations and the protections applied to your information during international transfers.

Cookies and Tracking Technologies

Our platform uses cookies and similar technologies to enhance your user experience and improve our services. Essential cookies enable core functionality like user authentication and session management. Analytics cookies help us understand how users interact with our platform, allowing us to optimize performance and user interface design.

You can control cookie settings through your browser preferences, though disabling certain cookies may limit some platform functionality. We don't use cookies for advertising purposes or share cookie data with advertising networks, keeping our focus strictly on platform improvement and user experience optimization.

Updates to This Policy

We periodically review and update this privacy policy to reflect changes in our services, technology, or applicable privacy regulations. When we make significant changes, we'll notify users through email or prominent notices on our platform. We encourage you to review this policy regularly to stay informed about how we protect your information.

The current version of this policy is always available on our website, and we maintain archives of previous versions for reference. Changes typically take effect 30 days after notification, giving you time to review updates and contact us with any questions or concerns.